Re: [Chrysler300] Mufflers/C

[Michael Moore <mmoore8425@xxxxxxx>]

Our management, even at the highest levels, (our founder an Board Chairman was a major university college professor of business)  was proud and encouraged using customer down payments as working capital to design new products. It sometimes made things really exciting in engineering when we realized we were unable to meet the specifications we had sold! I do agree with you it's a tacky thing to do. We did eventually get  into trouble with the FCC over our AM Stereo radio transmitters.  We also had a giant catalogue of products (like a Sears Catalogue of Broadcast equipment)  from which folks could things. We never saw the parts-they were all drop shipped from the manufacturer. Our cost was normally 1/3 of the retail price we sold them for. I also thought that was tacky, but I gratefully deposited my paycheck each week for 10 years!  

Mike Moore

   

On Oct 14, 2013, at 3:00 PM, Keith Boonstra <kboonstra.zeegroup@xxxxxxxxx> wrote:

On custom manufactured stuff I have no objection at all to the practice of requiring 1/3 or even 1/2 deposit to protect against the customer who deals in bad faith. That's just good business sense and we willingly do that all the time - both ways.  But charging 100% before performing any service or buying raw materials is simply using your customer's cash as working capital to do someone else's work.  And that's not fair business policy.

Keith Boonstra

On Mon, Oct 14, 2013 at 5:07 PM, Michael Moore <mmoore8425@xxxxxxx> wrote:

There are major coprorations who operate that way. Our company, a fortune 500 mfgr of radio and tv transmitters would introduce a new model each year of one of our major products. Frequently our show and tell model was a dummy because we hadn;t designed the product yet. We'd sell them with a 12 month delivery for 1/3 deposit down. The downpayemnt depost was what we used to finance the completion of the design and manufacturing of the products.   

Mike Moore

300H

On Oct 14, 2013, at 10:46 AM, "Jean-Yves" <jymopar@xxxxxxxxxxxxxxx> wrote:

 

SMS Auto Fabric in WA will also charge your credit card upon ordering...and
you have to wait 1-2 YEARS to get your door panels! Their work is first
class too, but what if they run out of business between payment and
fabrication of your door panels??? Bye bye $$$ ...

J.Yves

From: Chrysler300@xxxxxxxxxxxxxxx [mailto:Chrysler300@yahoogroups.com] On
Behalf Of Keith Boonstra
Sent: October-14-13 10:27 AM
To: Jim Krausmann
Cc: chrysler300@xxxxxxxxxxxxxxx
Subject: Re: [Chrysler300] Mufflers/C

This is a followup to previous postings regarding exhaust systems as you may
want to be aware of how Waldron's processes their orders. It is their
practice, as I just found out in a phone call this morning, to charge your
credit card immediately upon receiving your order - even though the parts
won't be processed or shipped for several weeks. My card was charged 3-1/2
weeks ago, and they told me this morning that my '70 4-4-2 system will be
produced and shipped two weeks from now.

I did tell them that I was disappointed to find that this is their practice,
and that I know of no other business that uses their customers' money so far
ahead of order fulfillment. I will say that in every other way I have been
nothing but pleased with Waldron's, and I have no reason to doubt their
integrity or be wary of whether they will actually come through on
fulfilling my order. They really are good people with an excellent product.
But I thought you should at least be aware of this custom of theirs and
expect it when buying from them.

There's probably little point in getting in their face about it, but perhaps
if they heard from many of us that we find it disappointing, they may
re-think the policy and change it.

Keith Boonstra

On Sat, Sep 28, 2013 at 7:49 PM, <Kraus300@xxxxxxxxxxx> wrote:

I have also had great service from Waldron. I ordered a system while
restoring my Dodge wagon. Two years later I was installing the tailpipes and
found one didn't fit. No problem. Joe made a replacement and had it out the
same week.

Jim Krausmann

_____

From: "Keith Boonstra" <kboonstra@xxxxxxxxxxxx>
To: "Gary Gettleman" <gary.gettleman@xxxxxxxxx>
Cc: "chrysler300@xxxxxxxxxxxxxxx" <Chrysler300@xxxxxxxxxxxxxxx>
Sent: Saturday, September 28, 2013 12:07:57 PM
Subject: Re: [Chrysler300] Mufflers/C

Gary,

I have been extremely pleased with both the product and the people at
Waldron's Exhaust in Michigan. I have a complete front-to-back system from
them in stainless steel on my 300C. And just a week ago I placed an order
with them for a complete system for my '70 4-4-2. They really try hard to
get the entire fit as perfect and original as possible; and if they miss,
they are very quick to stand behind it.

Their number is 800.503.9428.

Keith Boonstra

-

On Fri, Sep 27, 2013 at 10:23 PM, Gary Gettleman <gary.gettleman@xxxxxxxxx>
wrote:

Looking for good source. Bought system from Keppich. Its lasted 10 yrs
(not complaining) Just wonder if anyone else out there. NOS would be nice,
but back to reality. Thanks gary gettleman

[Non-text portions of this message have been removed]

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