Re: {Chrysler 300} Some people think I am being too harsh...but..

You must be talking about SMS in Oregon.

They have a long standing reputation of taking forever to fill their orders. It's SOP to give a delivery date and then not hit it by months or even years.

That said, they do great work and have the correct materials. I went through trying to find a headliner for my '65 Barracuda. Most of the other vendors sell Acme headliners, but the material didn't match. I went with SMS knowing that any promised time frame would probably be doubled and they were pretty close to that.

Again, great work, correct material, just poor time management.

Be patient.

John

On Friday, February 23, 2024 at 01:00:44 PM EST, 'James Douglas' via Chrysler 300 Club International <chrysler-300-club-international@xxxxxxxxxxxxxxxx> wrote:

When I inquired about 2/14/2024 of why my headliner order of about December the 18^th, and promised as a three-week after the 1^st of the year not arrived nor had anyone called me to tell me it will be delayed, I got an email on February the 16^th that stated, “ My sewer say’s the headliner will be done today.”

So, an hour or so ago I get a voicemail asking me if my headliner has the external bows or the internal bows are they are different headliners. Today is the 23^rd. Therefore, nobody was working on this headliner on the 16^th. Smoke.

Apologists keep suggesting that we should kiss the ring of the suppliers. Horse Dung.

Suppliers need to stop lying about deliver times. Then a potential customer can choose to do business with them or not based on facts and not fiction.

I would like our club to stand for full disclosure by suppliers. It is not a bad thing to tell people that it is going to take 3 months, 6 months or a year for a part to show up. It is a horrible thing to miss represent the timelines, however.

James.

--
For archives go to http://www.forwardlook.net/300-archive/search.htm#querylang
---
You received this message because you are subscribed to the Google Groups "Chrysler 300 Club International" group.
To unsubscribe from this group and stop receiving emails from it, send an email to chrysler-300-club-international+unsubscribe@xxxxxxxxxxxxxxxx.
To view this discussion on the web visit https://groups.google.com/d/msgid/chrysler-300-club-international/CY5PR19MB6171698D9DF90ADD4AE2F9E893552%40CY5PR19MB6171.namprd19.prod.outlook.com.