ANY vendor will have issues sometime or other, the volume of business will ensure that. I live about 25 miles from Jeg's main store and have been buying from them for over 30 years. I had a problem with some service work I had done on my 340 Swinger in 76, but I buy from them regularly. I ordered a new Hurst shifter box last month and it was backordered from Hurst. I worked with the guy on the phone while I was at work and it turned out they had the box I needed, but it had a handle on it, which I didn't need, so he removed the handle and let me have the box so I could get my car running again. I don't think you'll see THAT from too many vendors. mrchristopher1@xxxxxxxxxxx wrote: > > I use Summit. I had a Bad experience with Jegs and refuse to ever order > from them, on principal (I also don't like the drag team...). Plus > summit has always had good customer support. > jm2cw > -Christopher- > '64 Dodge 440 2 Dr. Hard Top > '87 Dodge Ramcharger > '00 Merc Berz C230 Kompressor 16.73 1/4 - (Hey, It's DaimlerChrysler) > > -------------- Original message -------------- > From: Dave Casey <dcasey@xxxxxxxxxxxxx> > > > > > I've always had a very good experience dealing with Summit. Its nice > > when > > larger companies actually care about their customers and you can get > > someone > > on the phone. > > > > Dave Casey > > > > ----- Original Message ----- > > From: "Bob Fortson" > > To: "mopar bulletin board" <1962to1965mopars@xxxxxxxxxx> > > Sent: Wednesday, March 21, 2007 4:12 PM > > Subject: vendors > > > > > > > > > > While we're on the subject of vendors....... > > > > > > Ordered my front sway bar (addco-154)...came on UPS 2 > > > days ago...only the sway bar was not in the box...the > > > mounts were all there, but no sway bar. Called the > > > vendor...ready to get mad and yell and stuff...the > > > lady that answered the phone in customer relations > > > said...(and I swear this verbatum). > > > "What's your problem, sir ?" > > > > > > I told her the box was empty... > > > she said.... > > > "Oh, My!, I'm so sorry, I'll get another on the way > > > right now and have some one pick up the original" > > > > > > I said "that's great, Thank you !" and hung up the > > > phone... > > > Less than 1 hour later I received a confirmation > > > e-mail and tracking number... I swear this is true ! > > > > > > So some times they do get it right in spades!!! > > > > > > KUDOS to Summit Racing...They deserve my comments ! > > > > > > Bob Fortson > > > > > > > > > > > > > > ________________________________________________________________________________ > > > > ____ > > > Expecting? Get great news right away with email Auto-Check. > > > Try the Yahoo! Mail Beta. > > > http://advision.webevents.yahoo.com/mailbeta/newmail_tools.html > > > > > > > > > ---- > > > Please address private mail -- mail of interest to only one person -- > > > directly to that person. I.e., send parts/car transactions and > > > negotiations as well as other personal messages only to the intended > > > recipient, not to the Clubhouse public address. This practice will > > > protect > > > your privacy, reduce the total volume of mail and fine tune the content > > > signal to Mopar topic. Thanks! > > > > > > '62 to '65 Mopar Clubhouse Discussion Guidelines: > > > http://www.1962to1965mopar.ornocar.org/mletiq.html. > > > > > > > > > > > > > > > ---- > > Please address private mail -- mail of interest to only one person -- > > directly > > to that person. I.e., send parts/car transactions and negotiations as > > well as > > other personal messages only to the intended recipient, not to the > > Clubhouse > > public address. This practice will protect your privacy, reduce the > > total volume > > of mail and fine tune the content signal to Mopar topic. Thanks! > > > > '62 to '65 Mopar Clubhouse Discussion Guidelines: > > http://www.1962to1965mopar.ornocar.org/mletiq.html. > > > > > > > -- > [Non-text portions of this message have been removed] > Jeff Adams 64 Polara ---- Please address private mail -- mail of interest to only one person -- directly to that person. I.e., send parts/car transactions and negotiations as well as other personal messages only to the intended recipient, not to the Clubhouse public address. This practice will protect your privacy, reduce the total volume of mail and fine tune the content signal to Mopar topic. Thanks! '62 to '65 Mopar Clubhouse Discussion Guidelines: http://www.1962to1965mopar.ornocar.org/mletiq.html.