RE: Fw: Chrysler Improvements and Quality

[Brian Schlump <brianjan_64@xxxxxxx>]

Productivity may have improved, however it appears that Dodge & Chrysler 
new car quality needs more improvement to catch up to Toyota.  Today 
there's an article on MSN concerning JD Powers and Assoc. annual ranking 
of initial vehicle quality.  It shows the number of problems reported 
per 100 new cars.  Toyota came in at #4 with 104 problens per 100 cars, 
while Dodge came in at #28 with 141 problems, and Chrysler came in at 
#29 with 142 problems.   Quite a difference in the quality of the cars 
produced by the 2 companies.  


Gary Pavlovich wrote:
> 
> 
> 
> ----- Original Message ----- 
> From: cs76@xxxxxxxxxxxx 
> To: undisclosed-recipients: 
> Sent: Thursday, June 05, 2008 7:38 AM
> Subject: Chrysler Improvements and Quality
> 
> 
> 
> Dear Colleagues, 
> 
> Seven years ago, Chrysler had the least efficient manufacturing 
> operations among all major OEMs in North America, according to the 
> closely followed Harbour Report. At that time, we made a commitment to 
> continuous improvement that would allow us to stand shoulder-to-shoulder 
> with the world's best in operational excellence. 
> 
> Outside of Chrysler, there were plenty of skeptics. But today, I am 
> proud to tell you that The Harbour Report North America 2008 ranks 
> Chrysler as tied for the industry leadership with Toyota. Over the last 
> seven years, we have improved our manufacturing productivity by 31.4 
> percent, which translates to taking nearly 14 hours out of the average 
> time it takes to make a vehicle and its major components. In 2007, it 
> took our operations an average of 30.37 hours to build a vehicle. 
> 
> -Tom LaSorda
> [Non-text portions of this message have been removed]
> 



'64 Belvedere
Davenport, Iowa

"The difference between ordinary and extraordinary is that little 
extra."


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