Color-Plus Leather Restoration System at
(570)686-3158 were first rate in matching colors for
me & I have no reservations in recommending them. Has
anyone had any experiences with John Rosen???
Bob
----------
--- lillyvine <lillyvine@xxxxxxxxxxx> wrote:
> Hello There.. Sorry to hear about your mis-hap ..
> But there is a
> product out for leather seats that may be helpful
> to you.. The company
> does not have a web site , They have been in
> business for sometime now
> and here is the telephone number (570) 686-3158 ..
> They will match
> your color of leather, but you do the work in
> re-dying ..They will send
> u a brochure when you call them..
> On Jan 16, 2004, at 5:00 AM, Greg and Russell wrote:
>
> > Hello List,
> >
> > Before any of you seriously consider
> contactingGary Goersconcerning
> > your leather interior or trunk kits or
> weather-stripping for your
> > Imperials or other Mopar products, please listen
> to how he has treated
> > me! Had I known what type of person I would be
> dealing with, I would
> > have looked elsewhere.
> >
> > First let me say, like all of you who have heard
> of the quality of his
> > work, it is excellent. That is not the problem.
> It is, plain and
> > simple, how he TREATS his customers. I would have
> found myself
> > without any customers at all if I treated mine the
> way he has treated
> > me! From the time I first contacted him, I was
> warned by others of
> > the ridiculous time frame I was looking at to get
> back my leather seat
> > covers. It took almost 18 months before I finally
> received them! No
> > amount of calling, pleading or even threatening
> legal action (he had a
> > $500 deposit) did any good! The same thing
> occurred when I attempted
> > to order weather-stripping and a trunk kit.
> Although I did
> > finally receive the items I ordered, it took
> repeated emails
> > explaining my need for these things and the time
> frame in which I was
> > working. He still took months getting me what I
> ordered!
> >
> > But his latest behavior is inexcusable! Going on
> 7 weeks ago
> > (December 9, 2003) I contacted him because my
> $2,500 leather seat
> > covers had turned two different shades of gold!
> They look awful! I
> > was shocked when I discovered this and took them
> to my upholsterer who
> > said because they had a metallic dye on them, he
> could not redye them
> > for me! He doesn't know of any source for that
> type of dye. I
> > immediately contacted Gary and surprisingly, he
> did respond with a
> > terse note saying this color change had
> only happened once before and
> > he wasn't using that hide supplier anymore!
> He reluctantly offered to
> > remix some dye once he received a sample of the
> shade of metallic gold
> > I wanted him to match. I did this the very next
> day! I explained to
> > him how urgent it was that I get the dye quickly
> as the upholstery
> > shop would simply move on and my car would be put
> at the bottom of the
> > list! To this day (January 16, 2004) he has yet
> to reply to any of my
> > emails! I have been patient but this is
> ridiculous! My$2,500 seat
> > covers are uselessunless I find another leather
> shop who can match
> > this dye. Does anyone have any suggestionss/
> >
> > I am beyond being exasperated with Goers. I don't
> see how he stays in
> > business. I have written him, gently inquiring
> when I could expect
> > the dye. He can't even take one minute to reply
> to my emails. Not
> > one minute! He doesn't answer his phone nor does
> he respond to a
> > FAX. I have given up on him but I am writing this
> diatribe to WARN
> > others on the list of the treatment I have
> received. Maybe this
> > message will save you from the hassles and
> heartaches I have
> > experienced dealing with him. Again, does anyone
> know of someone who
> > is reputable and would be willing to mix up the
> metallic leather dye?
> > Until the covers are dyed, my interior work has
> come to a screeching
> > halt!
> >
> > Sincerely,
> >
> > Greg McDonnell
> > '65 Crown convertible (dead in the water at this
> writing!)
> >
> >
>
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