I've only dealt with them once, for a rear window gasket for my 2 Dr Ht 62
Imperial. even after the third exchange of the wrong gasket I never did receive
the proper one, and it cast me the return shipping price to return the wrong
stuff. Never again will I deal with them.
Denis Redwood City, Ca. 58 Vert & 3-62's
Hello
out there
Just a note to enquire if anyone has had back experiences
with Andy Bernbaum ? I placed an order for some weather stripping about two
weeks ago. Today I called to see if it had been shipped to me here in the UK,
a very rude man said it will arrive when it arrives and that I was not to call
ever again !!! What kind of answer is that and how come this guy has a job
?
I'm totally amazed at his lack of customer care especially as
American suppliers are normally extremely proffesional and courteous. I've got
no confidence that the parts will ever arrive " even though Bernbaums have my
money " and if they do arrive will they be the right parts. Companies like
this do not deserve to have customers and I would recommend that you think
twice before dealing with them. Every experience I've had with the U.S has
been great apart from this. A message for Bernbaum if anyone wants to pass it
on " look after your customers, especially your cousins in the
UK"
Darren
Liverpool England
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