Good mechanics, good parts people are hard to find
From: mopar2@xxxxxxxxxx
Date: Fri, 08 Mar 2002 19:47:48 -0700
We should all have the good fortune to find such a shop.
John
hugh hemphill wrote:
> I hear horror stories about mechanics but I have mainly had luck here in San
> Antonio. Mr. Inscrutable Happypants, the notoriously unhelpful carburetor
> man from last year, aside, I have had mainly good if not great luck in San
> Antonio.
>
> The manager at my local NAPA fixed my otherwise intractable water pump
> problem within three days, for only $25.00. He suggested getting the one I
> had been trying to replace for three years rebuilt. Since I had been told
> this was not possible by persons supposedly better informed than me, you can
> only imagine my delight to hear such magical words.
>
> Last year I had the front end of my 58 rebuilt. I also mentioned the
> parking brake no longer worked. Not a good thing on a car with no "P"
> position on the transmission. I bought the front end rebuild kit for the
> shop. In the end, he did not use it. It was found that the bushings on the
> car were good. It was the pins going through them that had deteriorated, so
> only those were replaced. Here's the beauty part. He said he had fixed the
> parking brake. A bracket had failed. He said he did not have enough time
> to contact me so I could get the correct one, and, even though he knew I was
> a stickler for originality, he had simply gone ahead and fabricated a new
> one. As a result, he said he was not going to charge me for the work on the
> brake.
>
> Ooh, a Scotsman's worst dilemma. A freebie he could not, in good
> conscience, accept. Who ever hears about shops making parts anymore? About
> them actually effecting a repair as opposed to them replacing stuff? About
> apologizing for doing so, because of time restraints? About saying he could
> not accept payment for the work because he did not have my permission to do
> it? In the end we compromised about the bill.
>
> The owner, with whom I was dealing, is the second generation proprietor of
> one of the city's oldest independent garages. My luck is he trained on
> these cars as a young man and he encourages his employees to get to know all
> kinds of cars. When it comes to computerized modern cars he may not have
> much of a future, as the diagnostic equipment is getting to be prohibitively
> expensive and each manufacturer jealously guards its own computer codes and
> programs. I think this guy has decided he can make a living by serving
> older cars. Lets face it, as niches go, its hardly overcrowded.
>
> Hugh
>