on 22/06/04 12:25, Bob Smith at limoguy1950@xxxxxxxxx wrote:
> Unfortunately, in most areas (except for large metropolitan areas and even
> then), the BBB is more like a "social" club. Several cities in southern
> California have BBB chapters but all they really will do is take a complaint.
> They are not empowered to do anything legally to collect money or sue the
> provider of service or a dealership.
>
> In some areas, the number of complaints must reach a certain level before they
> will even contact the dealership/servicer. Sort of like a bank. If you have
> a problem with a credit card and a merchant, the bank will do nothing.
> Complaining to the OCC (Office of the Comptroller) who are supposed to
> regulate banks does nothing.
>
> Sad but true,
>
> Bob
>
>
> Laurent Daudelin <laurentdaudelin@xxxxxxxxxxx> wrote:
> on 22/06/04 01:09, Mike at imperialsrus@xxxxxxxxxxx wrote:
>
>> Isn't there a NEW law against INTERNET FRAUD? I would contact the Better
>> Business Bureau Either in YOUR state and/or in the State of Illinois and
>> explain what happened, (they will send you a complaint form ) and inquire
>> about a federal law on this subject....I would assume that a major purchase
>> such as yours would be covered somehow....Did you pay by CREDIT CARD? Check
>> with your credit card company if you did to see what they can do for you
>> .BUMBS like THIS do NOT deserve to stay in Business.
>> Mike Veronesi
>
> I second that. I had 2 problems so far (not car-related) and promptly
> contacted the Better Business Bureau. Both times, I've got what I wanted as
> businesses take it very seriously when the BBB is involved.
>
> -Laurent.
Maybe, but on the 3 occurrences where I filed a complain with the BBB, the
other party responded very quickly and I was able to get what I was looking
for without any hassle...
-Laurent.
--
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