Several weeks ago I notified the Chrysler 300 and
Forward Look groups about the problems that I had with a place called Pointe
Transmission in St. Clair Shores which is a NE suburb of Detroit. They
screwed up the rebuild of the
transmission in my '97 Dodge minivan and when I took
it back they spent nearly a week redoing after having
spent
nearly a week rebuilding it the first time.
Prior to that, I had them rebuild the trans on my C300 last summer. The
transmission appears to be working properly but they
screwed up when they reinstalled the starter by not
fastening
it properly. As a result, it started making
noise when I made right-hand turns the other day when I was showing
the
300 to a guy interested in buying it. The noise
sounded like the fan hitting something. Needless to say, that
turned
off the potential buyer. I took the car to my
mechanic who specializes in redoing classic cars to find out why it
made
that weird noise. It took a couple of hours but
he and his helper discovered that it was the starter which I had
rebuilt
just prior to the transmission. The starter was
loose which means that the transmission shop didn't refasten it
properly
when they redid the transmission. So besides
causing me to lose several days of work due to them having my
minivan
for so long, they cost me the opportunity to sell my
C300. Consequently, I'm asking all of you in the metro Detroit
area
to notify all of your friends and relatives about
Pointe Transmission and to avoid doing business with them. By the
way,
I had mentioned this to another friend of mine and he
also informed me that he had a bad experience with Pointe
Transmission not too long ago.
Jerry Browarski
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