This was
forwarded to me, I didn't write it. So if anything in it is incorrect,
don't blame me. But it is interesting, nonetheless . . .
Mark
mjh
AN AUTOMOTIVE FABLE (SAD BUT
TRUE)
A
Japanese company (Toyota ) and an American company (General Motors) decided
to have a canoe race on the Missouri River. Both teams practiced long and
hard to reach their peak performance before the race.
On the big day, the
Japanese won by a mile.
The Americans, very discouraged and depressed,
decided to investigate the reason for the crushing defeat. A management team
made up of senior management was formed to investigate and recommend
appropriate action. Their conclusion was the Japanese had 8 people rowing and
1 person steering,! while the Am erican team had 8 people steering and 1
person rowing.
Feeling a deeper study was in order, American management
hired a consulting company and paid them a large amount of money for a second
opinion. They advised, of course, that too many people were steering the
boat, while not enough people were rowing.
Not sure of how to utilize
that information, but wanting to prevent another loss to the Japanese, the
rowing team's management structure was totally reorganized to 4 steering
supervisors, 3 area steering superintendents and 1 assistant superintendent
steering manager.
They also implemented a new performance system that
would give the 1 person rowing the boat greater incentive to work harder. It
was called the "Rowing Team Quality First Program," with meetings, dinners,
and free pens for the rower. There was discussion of getting new paddles,
canoes and other equipment, extra vacation days for practices, and
bonuses.
The next year the Japanese won by two miles.
Humiliated,
the American management laid off the rower for poor performance, halted
development of a new canoe, sold the paddles, and canceled all capital
investments for new equipment. The money saved was distributed to the Senior
Executives as bonuses and the next year's racing team was out-sourced to
India.
Sad, but oh so true! But consider this: Ford, GM, and
Chrysler have spent the last thirty years moving all their
factories out of the US, claiming they can't make money paying American
wages. Toyota has spent the last thirty years building more than a dozen
plants inside the US. The last quarter's results: Toyota makes 4 billion in
profits while Ford racked up 9 billion in losses. Ford folks are still
scratching their heads!
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