ryan; know just what you mean about the right person, but it was deeper than that this time. my friend ron and i [i was in nj at his place, on vacation] both saw it picking the wrong valves at crankin speed and you could see the scars later on the sides and edjes of the cam lobes and the lifters from the ajacent [wrong] lobe lifting right on the edje of the lifter, improper lobe location. it appeared to me as if a 3 bolt timing gear cam blank had been used and ground into a 1 bolt cam, registering off the very front of the cam. at any rate; he let them know that he was a police sergeant and did a weekly 1/2 hr radio talk show on cars [among other things] and i wrote and threatened just exactly this action and believe me, we got their attention, it didnt change the outcome, they just dont care, i suppose that they figure [aparrently correctly] that it wont make any difference.. it would seem that they are correct, ron and i will never again buy anything comp, but that is about all the effect the situation will have. nobody will believe us, and/or will figure we dont know what we are talking about and we did something wrong; and thats exactly what happens.. its a bit frustrating!! thanks for the considerate reply, your points are correct and well taken, i just think we are all making some erroneous assumptions, namely that they care about one customer, they really dont. JEFF tucson az.