Re: [Chrysler300] Re:Feed back on Imperial Services

[2HsandaHeritage@xxxxxxxxxxx]

Some late comments about Imperial Services: 



In 2002, I purchased new engine and transmission mounts from them. 

One of the engine mounts failed several years later and they replaced it at no cost. 



I also purchased a speedometer cable which is still working fine. 



Doug Warrener 

Fair Oaks, CA 

300H - 2 
----- Original Message ----- 
From: "Wayne Graefen" <wgraefen@xxxxxxxxxxxxxx> 
To: "Intl 300" <Chrysler300@xxxxxxxxxxxxxxx> 
Sent: Friday, February 13, 2009 6:43:47 AM GMT -08:00 US/Canada Pacific 
Subject: [Chrysler300] Re:Feed back on Imperial Services 






About nine months ago I installed a torqueflight shift cable that they had supplied to a previous owner of a car I bought. It had never been installed. It had a problem in its construction and I contacted Imperial Services. Even though they had sold this part some four years previously to a different buyer they admitted they had a run of problem parts, told me to send it back, replaced it with a new, correctly manufactured cable and charged me nothing. 
I was totally satisfied and could not speak more highly of them based on this particular transaction. 
Wayne G 

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