A warning about Mr. Gasket

[Jimmy Peavy <peaver63@xxxxxxxxxxxxxx>]

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Years ago I was forced to  buy a set of Jacobs Ceramic 2000 plug wires.
When you run 2" headers, plug boots burn up rather quickly.
The Jacobs wires were the only solution for me.
Jacobs guaranteed these wires for life, and were very good about 
replacing them if anything went wrong.
Well that all changed when Mr. Gasket bought Jacobs in 2003.
They told me that they would "grandfather" the wires since they were 
purchased with a lifetime guarantee.
They now only guarantee their wires for 1 yr.
They refuse to exchange the wires for me, and were only willing to sell 
me a set at a reduced price.
They say the condition of the wires is normal wear and tear, and they 
say the guarantee doesn't cover that.
The only guarantee I've seen has no fine print that excludes anything.

After arguing with them on the phone for quite some time, I  saw I was 
going nowhere and told them to ship my wires back to me.
They did, and they mailed them in anoher package that was missing the 
bold lettering of Lifetime Guarantee in the upper right hand corner of 
the box.
A shady move, for sure.

I contacted Summit Racing and told them of my problem, and was advised 
to return the wires to them, and they would send me another set.

I'm sharing my story with the group so that you'll all be aware of the 
tactics of Mr. Gasket , and of the customer service of Summit Racing.
A Lifetime Guarantee to me is exactly what it says. No wiggle room.
I'll never buy another product from Mr. Gasket , which includes  Erson, 
Accel, Hays, Mallory, Hurst,
and  when I do get my wires will report my claim to Mr. Gasket, and all 
the world.
I can't say enough good about Summit Racing.
They went through my entire purchase history (56 transactions) , twice , 
untill they found proof of the purchase, and then advised me to return 
the wires.

   Jimmy

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