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Dear Javier: Thank for your comments on vehicle transportation.
I am new to the Imperial Club and have enjoyed the numerous e-mails on Imperials
from many of the Club members. I purchased a 1955 Imperial
Sedan from a gentleman in Pueblo CO in May of this year and
had DAS (Dependable Auto Shippers) transport my
car to my home in Danville, California. Due to the quality of my 1955
Imperial Sedan, I purchased their premium package for my car which
included enclosed transportation and door-to-door service. On arrival, my car
was completely covered in dirt and road dust so that I was unable to find all of
the damaged areas at time of drop off. The damage to my car
was to the interior and two sections of the exterior. On placing
a claim to DAS, they ignored it for the
first two weeks and they also ignored my
request to meet the appraiser at my car so that I would have been able to point
out all of the damage areas to him. After nine
weeks the company has still not offered to repair my
car to its original condition. Their offer was made based on their
appraiser's incomplete report which was by my technical peoples' opinions about
$1005.00, too low to
correct the damages. I have written both the CEO
and President of the company (with enclosed pictures of
the damages) and both have stonewalled me. How then may I pursue my claim
and to whom do I contact in the State of Texas (DAS' home state
- Insurance Commissioner, Attorney General's Office)
or do I pursue my claim on a Federal level
with the Federal Trade Commission in Washington
D.C.?)
.
Any thoughts or comments from the membership would be greatly
appreciated.
Thanking all of you in advance for whatever help, comments, and
input you may provide me.
Bill H.
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