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I would go through your own State's Attorney General's Office of
Consumer Affairs, first. Get their advice. As to this being at the
level of a federal offense, I doubt the feds would get involved. Even
though it crossed state's lines the feds are unlikely to pursue it unless there
is some provable or probable intent for fraud or corruption involved. You
might also seek out an eager/hungry claims attorney and ask if he/she would take
it on a fee basis, a portion of whatever you get. Just some ideas to think
about.
Vince in Boston
----- Original Message -----
Sent: Sunday, July 17, 2005 11:32
AM
Subject: Re: IML: DAS Transporation
dissatisfaction /REPY
Dear Javier: Thank for your comments on vehicle
transportation. I am new to the Imperial Club and have enjoyed the numerous
e-mails on Imperials from many of the Club members. I purchased a
1955 Imperial Sedan from a gentleman in Pueblo CO
in May of this year and had DAS (Dependable Auto
Shippers) transport my car to my home in Danville,
California. Due to the quality of my 1955 Imperial Sedan, I purchased
their premium package for my car which included enclosed transportation
and door-to-door service. On arrival, my car was completely covered in dirt
and road dust so that I was unable to find all of the damaged areas at time of
drop off. The damage to my car was to the interior and
two sections of the exterior. On placing a claim
to DAS, they ignored it for the
first two weeks and they also ignored my
request to meet the appraiser at my car so that I would have been able to
point out all of the damage areas to him. After nine
weeks the company has still not offered to repair
my car to its original condition. Their offer was made based on
their appraiser's incomplete report which was by my technical peoples'
opinions about $1005.00,
too low to correct the damages. I have written both the
CEO and President of the
company (with enclosed pictures of the damages) and both have stonewalled
me. How then may I pursue my claim and to whom do I contact in the State
of Texas (DAS' home state - Insurance Commissioner,
Attorney General's Office) or do I pursue my claim on a
Federal level with the Federal Trade
Commission in Washington D.C.?)
.
Any thoughts or comments from the membership would be greatly
appreciated.
Thanking all of you in advance for whatever help, comments, and
input you may provide me.
Bill H.
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