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Unless the tires are actually defective, I doubt you have any
chance of returning them. A longshot might be that they would take the old ones
in trade for something else. Of course, they probably would only give you about
2/3 what you paid, plus you'd have to pay any tax & balancing again. With
all of Firestone's headaches the past couple of years, I'd stay far away from
that brand.
John
----- Original Message -----
Sent: Thursday, May 16, 2002 10:05
PM
Subject: IML: unwanted tires
Has anyone had the experience of buying a set of tires, having
them put
on the car, and then deciding they don't want them?
Any
advice on how to get my money back?
I just bought a set of Firestone
721s for my '68 convertible based on
the recommendations of several people,
and I have to say I'm extremely
disappointed with them.
First of
all, I found the width of the whitewall on these tires to be
too wide for a
'68, in my opinion (almost 2 inches). I had read what
their width was
before I bought them, but reading is one thing & seeing
is
another. I think I'm really looking for something closer to
1-1
1/4".
Second, the construction of the tires appears very
poor. By that I
mean, the whitewall appears to have been "plastered
over," or applied
over, a pre-existing narrower whitewall. In certain
lighting conditions
you can see the outlines of the narrow whitewall
underneath quite
clearly.
In addition, these tires all arrived at my
dealer with scuffs and tiny
chips missing from the whitewalls. These
weren't apparent until I got
the car home and cleaned the tires
thoroughly. (The dealer cleaned off
the blue but left big smudges and
fingerprints all over; the dirt
obscured the defects.)
Also, there
appears to be overspray, for lack of a better term, on the
black area of
the tires, like tiny dots of white paint.
Surprisingly, they're also a
lot noisier than the old tires I had on
there. This is my first
experience with Firestone tires & I'm not
impressed. Anybody ever
return a set of tires?
Mark
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