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From my experience, it is a shame that it is so
hard to deal with most of these old car guys. You want to have fun in finding
that sometimes rare or needed part for your classic car, and you pay their
price, and your let down because it is either broken in some way, or the wrong
part altogether! And they want to blame you for not giving them enough part
numbers(ex. a rebuilt fuel pump kit)
and they want you to send that wrong part back at
your expense! But it is really disgusting when just about every step of a
restoration gets messed up because of dealing with arrogant vendors and people
who can't do things right the first time!!!!!!
But it is too bad for me because Goers seems to
have alot of things I could use for my 61& 65 but I do not want the stress
and hassle that I hear he provides at a price. It seriously makes me want to
leave this hobby! (maybe) Rob
----- Original Message -----
Sent: Friday, August 20, 2004 9:49
PM
Subject: IML: It's business as usual at
Gary Goers!
As most of you know, I had Gary Goers fabricate a
new leather interior for my '65 Crown convertible. Before I could even
get the leather back on the seats, they turned several God awful shades of
gold (they were supposed to be a soft metallic gold). Although he
promised to make up a batch of dye for me, he never came through with the
it to correct the problem so I asked this forum for advice. It was
suggested I contact Leatherique. They did what Goers never could seem to
find the time to do and $200+ later, I had a kit to prep the leather, the dye
to correct the two toned-look and the glaze to make the whole thing
metallic. Goers promised to reimburse me for my expenses with
Leatherique but so far, after many emails and no replies, I have no
reimbursement! He also promised to provide me new pads for my brake and
accelerator pedals. Guess what? I have no new pads either!
But the real mud in my face is the fact he refuses to even acknowledge my
calls or emails. This has been going on since the first of the
year!
All I can say is I wish I had never heard of the
man. It has been nothing but problems dealing with him and his rudeness
in not replying to my calls or emails is unconscionable! For any of you
contemplating buying anything from him, my advice to you is to try and find it
elsewhere. I have no kind words for him whatsoever. To date I have
spent over $3,300 with him so my orders haven't been 'little ones' as someone
on the list informed me was the problem. I was told he responds to
larger orders more quickly. What about correcting a problem? Does
this man have no conscience? To treat anyone the way he has treated me
is shameful. I never wanted anything from him but the dye to correct the
problem and he couldn't (wouldn't) even provide that. I can only imagine
what the labor will be to apply the products I received from
Leatherique. Those 'bargain priced' $2,500 leather seat covers that
took 17 months to get with not one single phone call or email from him in that
entire period are going to end up costing over three grand when it is all said
and done! But the kicker was, I offered to send him a deposit for
the seat covers and asked him to sign my letter of agreement and return
it to me acknowledging my $500 deposit check. He cashed my
check within a few days but I never received my letter of agreement
signed. I may never have received my new covers had I not threatened to
involve an attorney (after 17 months). This 'business' is a
joke!
Greg McDonnell
Mobile, AL
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